Wednesday, 24 September 2008

How well the email ids of BBMP work?


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Bangalore is the silicon city of India atleast in terms of the revenue it generates from software exports. In such a city, the authority responsible for maintaining the city infrastructure has to have functional email ids and its officers should regularly access to find out if there are any complaints from the citizens. This is important because in today’s busy world, very few can give a complaint physically.

Bruhath Bangalore Mahanagara Palike (BBMP), is the agency responsible for maintaining the infrastructure and civic amenities of Bangalore and recently I tried to lodge a complaint with various authorities of BBMP on the state of drainage in my locality. Read below to find out what happened

"postmaster@bmponline.org"
hide details Sep 23 (12 hours ago)
tobalu036@gmail.com
date
Sep 23, 2008 12:26 PM
subject
Undeliverable: Please clear this Chikungunya/Dengue Mosquito breeding centre
in Indiranagar

Joint Commissioner (East) BBMP email id
jce@bmponline.org
The recipient's mailbox is full and can't accept messages now. Microsoft
Exchange will not try to redeliver this message for you. Please try
resending this message later, or contact the recipient directly.
------------------------------
Sent by Microsoft Exchange Server 2007

*Delivery has failed to these recipients or distribution lists:*


PRO (BBMP)

pro@bmponline.org
The recipient's mailbox is full and can't accept messages now. Microsoft
Exchange will not try to redeliver this message for you. Please try
resending this message later, or contact the recipient directly.
------------------------------
Sent by Microsoft Exchange Server 2007


Public Grievance Cell (BBMP)
pgcell@bmponline.org
The recipient's mailbox is full and can't accept messages now. Microsoft
Exchange will not try to redeliver this message for you. Please try
resending this message later, or contact the recipient directly.



One of the two things is quite possible:-
1. These officials have not accessed their mail boxes for ages.
2. BBMP is functioning so pathetically that complaints come to is mailbox like swarm of bees.

Either way it only reflects the sorry state of affairs of a premier Indian City which claims itself to be the Silicon Valley of India. Talk about e-governance.

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